Privacy Policy

Introduction

This Privacy Policy governs the way WIN IMPEX LTD (trading as RiderShift) collects, processes, and protects your personal information. By using our website, you agree to the terms outlined in this policy. If you have any questions regarding this policy or your personal data, please contact us using the details provided.

1. Definitions

Data: All information submitted by you to WIN IMPEX LTD via our website. This includes personal details, IP address, browsing data, and more.
Cookie: A small file stored on your device to enhance user experience on our website. More details can be found in Section 12.
WIN IMPEX LTD: The legal entity behind RiderShift, located at 147a Market Street, Farnworth, Bolton, BL4 8EX, UK.
User: Any individual accessing or using this website who is not employed by WIN IMPEX LTD.
Website: This refers to the website located at www.ridershift.com, including its subdomains.

2. Scope of the Policy

This policy applies to the actions of WIN IMPEX LTD and users with respect to this website. It does not apply to external sites linked from our website, including social media links.

3. Data We Collect

We collect a variety of information when you visit or make purchases on our website, including but not limited to:

Personal details: name, email, phone number, etc.
Demographic information: postcode, preferences, etc.
Financial information: credit card or payment details.
Usage data: IP address, browser type, pages visited, etc.
Information regarding products you own, including motorcycles.

We also collect cookies and tracking data as outlined in Section 12.

4. How We Use Your Data

Your data may be used for:

Internal record-keeping.
Improvement of our services and products.
Email marketing (with your consent).
Market research and customer feedback.
Payment processing and order fulfillment (in collaboration with third-party services like UPS, DPD, etc.).

We do not share your personal data with third parties unless required by law or for necessary business operations.

5. Third-Party Services

We may employ third-party service providers, such as payment processors, shipping carriers, and marketing platforms, to assist with specific services. These providers may have access to your personal data, but only to the extent necessary to perform their services.

Trusted Shops Trustbadge: We use Trusted Shops for customer reviews and trustmark display. When you access the Trustbadge, your IP address, time of visit, and data volume may be stored temporarily.

6. External Links

Our website may contain links to external websites. WIN IMPEX LTD is not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal data.

7. Business Changes and Data Transfer

In the event of a business change (e.g., sale or transfer), your personal data may be transferred as part of the transaction. You will not be notified separately of such transfers, and the new entity will be bound by this privacy policy.

8. Control Over Your Data

You have the right to:

Access your personal data we hold.
Correct or delete your personal data.
Withdraw consent for marketing or other purposes.

You can make changes by contacting us directly or by logging into your account.

9. Data Security

We take the security of your data seriously and use physical, electronic, and managerial procedures to safeguard and protect it. However, no online transaction can be completely secure, and we encourage users to take care when transmitting personal information online.

10. Cookies

Cookies are small text files placed on your device to improve user experience. These cookies allow us to:

Enable essential site functions (e.g., cart functionality).
Analyze usage to improve website performance.
Provide targeted advertising.

You can control or delete cookies through your browser settings. For more detailed information on cookies, see Section 12.

11. Klarna Payment Option

If you choose Klarna as a payment option, we may share certain personal information (e.g., order details, contact information) with Klarna. They use this data to assess your eligibility for their payment options. Klarna’s privacy policy applies to their use of your data.

12. Changes to the Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and by continuing to use our website, you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: sales@ridershift.com
Address: WIN IMPEX LTD, 147a Market Street, Farnworth, Bolton, BL4 8EX, UK